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Marketplaces · D2C · Retail-tech

Consumer data protection at scale.

E-commerce runs on consumer data — millions of profiles, orders and marketing consents. DPDP makes consent, data rights and breach response non-negotiable. Niyam manages it at the volume you actually operate.

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Your regulatory load

The frameworks that bind e-commerce.

Niyam pre-loads the controls for each and maps overlaps, so you implement once and satisfy many.

DPDP Act 2023

Every shopper profile is personal data. Consent, data-principal rights and breach reporting apply across your entire customer base.

Mandatory · All orgs

CERT-In 2022

Incident reporting, log retention and security audit obligations for the platforms and apps that process orders and payments.

Mandatory · All orgs

ISO 27001:2022

A security benchmark that reassures payment partners, marketplaces and enterprise brand relationships.

Certification
What makes it hard

The e-commerce data reality.

  • PII at massive scale. Millions of customer records across web, app, CRM and marketing tools make discovery and control genuinely hard.
  • Marketing consent everywhere. Notifications, cookies and retargeting all need lawful consent — and proof of it — under DPDP.
  • High DSAR volume. With a large user base, data-access and deletion requests arrive constantly and must be handled on time.
  • Sprawling vendor stack. Logistics, payments, analytics and ad partners all touch customer data and widen your exposure.

E-commerce — Niyam coverage

Live
Consent manager (at scale)Active
DSAR request portalActive
Customer PII data mapActive
Breach response trackerMonitoring
Vendor risk registerIn review
DPDP posture79%
How Niyam helps

Consent and data rights, handled at volume.

Consent that scales

Capture, store and prove marketing and cookie consent across web and app — for every customer.

Automated DSAR handling

Route and fulfil access and deletion requests on time, with a clear audit trail behind every one.

Know your data estate

Discover customer PII across systems and vendors, so you can secure and govern all of it.

See where your e-commerce compliance stands.

Start a free gap analysis and get a prioritised view across DPDP, CERT-In and ISO 27001.

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